6/11/2008 1:27:21 PM Healthbuy.com 90 days money back guarantee is very deceiving. They will only refund your purchase if you have not OPENED their products. Not quite sure why anyone would buy their products, let it sit around for 90 days and then return them without even open or try the products. All I can say is BEWARE IF YOU ORDER FROM HEALTHBUY.COM. Yes they do take the money out of your account immediately. I ordered the Revitol anti-aging Solution (which by the way makes my skin breaks out and thus I wanted to return the product but since I opened it, you cannot return)the night before and the next money, my credit card was charged immediately. I have never seen merchant charge my account faster - a bit of a concern for me but if you already place the order, you cannot cancel it at all. READ THEIR FINE PRINTS, VERY DECEIVING... NO MORE ORDERING FROM HEALTHBUY.COM. Now that I am searching thru the internet, I have ran across a few complaints about HEALTHBUY.COM.

7/12/2008 10:16:36 PM I totally agree. You can't cancel an order, either. They make it impossible. I would never order from this company again.

8/15/2008 1:16:47 AM Horrible customer service. It is impossible to get a response from them. I received Revitol two weeks after I ordered it - too late for what I needed it for. I paid extra "rush" delivery of $6.95 and it was sent standard USPS delivery. I sent three inquiries because I thought it was lost. I finally got a response after I received the product. Now I want to retun it to get my money back and I want my extra rush shipping charge refunded, but you need a "return number" to do that. I requested one on Monday, no response.
I think I also saw that they do refunds by check and deduct $5. It'll be a miracle if I ever get my money back. What a joke of a company!

1/19/2009 2:55:32 PM DO NOT BUY FROM HEALTH BUY.COM!!! Do not get deceived by the Dr. OZ and Oprah ads for Acai berry and Bromalite. Both companies put you on automatic shipments as soon as they ship out your "trial". You will see charges to your credit card and they will not reverse the charges. You must complete forms on line and then they issue you a check minus shipping and handling. Bromalite also sells your information to another company called Fit Factory that will also charge you and automatic enrollment fee.

These so called "trials" are bull. You hardly even receive the product or have a chance to try it and they've already put you on autoshipment and charged your credit card. Both companies have the WORST customer service I have ever dealt with. With Bromalite, I had to spell everything because the person could not understand English. With Healthbuy. he was rude and spoke "down" to me. Whatever happened to the "customer is always right"?

I will never purchase anything from either of these companies again! BUYER BEWARE!!!!!!!!