Posted On: 1/24/2009 11:12:02 AM
I ordered a "free trial" of colopure from their distributor Central Coast Nutraceuticals ...In addition to the "free trial" They sent me and CHARGE ME for 2 products I didn't order, for a total of $44.85!! and now I have to go through all sorts of time-consuming loops to just return the stuff I didn't order...plus I have to pay for the shipping (of the stuff I didn't order) plus I have to pay for a "restocking fee" (of the stuff I didn't order). Complete scam, do not EVER deal with that company. I am going to file a complaint with a consumer advocate agency.
10/26/2009 11:00:46 AM
I want to file a BBB and CDC complaint against Central Coast Nutraceuticals. The BBB requires more information to file a cpmplaint than i have: Address, phone number, state, Zip code etc. if anyone can provide that information please send it to me and i will file a complaint.
11/18/2009 8:32:44 AM
I had ordered their product and received two packages at different times. I sent back the first package certified mail because I had already opened it. The second package, I didn't open and took it back to the post office and asked them to return to sender. I cancelled both orders over the phone and was told that I would receive a refund. I received a refund for the first package that I had sent certified but for the other package, they are saying that I cannnot get a refund because apparently, the package is still at the post office. They are claiming that they need to have received the package within 30 days for me to receive a refund. What kind of BS is that?!! And the rep that I talked to was literally yelling at me and hung up the phone on me!
3/5/2010 8:55:58 PM
I got hoodwinked into this scam back in oct 09, I took the colopure or whatever it is called and got really sick. I stopped taking it and called the customer sevice number and cancelled my account, the woman I talked to told me just to send back the unused portion, she never once told me how or that i needed to get some type of verification number, so I put it in a padded envelope and stuck some stamps on it and sent it on its way never thinking of it again....Today, March 5, 2010 I recieved an email from CENTRAL COAST NUTRACEUTICALS collection dept stating that my account was going to be sent to a third party collection agecny...>WHAT????? they never recieved the package (or so they say) and now they want to charge me 327.00? So I called and bitched and they hung up on me telling me that since I failed to get a verification number my account is still active and I am liable for the balance. I began to dig alittle and found this forum....i have also found thru the BBB the email address for the General Manager and sent him a NASTY email, so hopefully this will be taken care of!!!!! SCAMMERS!!!
